GDPR Privacy policy

Introduction

Fast Tax Services Ltd is a company registered in England and Wales, company number 09647568. FTS is licensed by the Association of Chartered Certified Accountants, the registration number is 1655972 .

This privacy policy explains how we use any personal information that we collect from you, as a client of Fast Tax Services Ltd, or as a user of our website.

We have also provided GDPR Glossary of Terms at the bottom of this document

How we use personal information about you

FTS takes the protection of personal data very seriously and we always make sure that, it is protected with appropriate procedures all the times. We collect and use the data for appropriate and legitimate purposes only.

FTS only uses your personal information to provide the services agreed with you. We will only use this information in accordance with the current data protection regulations.

Some of the information received from you may fall into the category of sensitive personal data, required in order to complete money laundering checks.  This information will only be used for the purpose of complying with the anti money laundering law, preventing money laundering and terrorist financing, by either an express consent from you, or as otherwise required by law.

What personal data we may collect about you

FTS comply with the requirements of the General Data Protection Regulation (GDPR).  As a client of FTS, we may need to ask for personal information about you, your family members, business partners and employees. The Letter of Engagement may include the following information depending on the service:

  • Personal information like your name, address, contact number, date of birth, national insurance numbers and tax reference numbers.

  • Any other personal details required to satisfy money laundering requirements

  • Your bank statements, income, expenses, assets and liabilities.

  • Payroll information

  • Your company number, corporation tax reference number and authentication code.

How will this data be processed?

Personal information is only processed by FTS in accordance with the services previously agreed with you. For example, this may include the followings:

  • Bookkeeping

  • End of year accounts

  • Personal Tax returns

  • Corporation tax returns

  • Payroll

  • Vat returns

Please note that we may also process this information for the following purposes:

  • Updating our client database

  • Analysis for management purposes

  • Statutory returns and other documents

  • To comply with the legal and regulatory requirements

  • Crime prevention

How long we keep your data for

We will typically keep your personal information for 7 years after filing your tax returns in line with the legal requirements, unless agreed otherwise or we need date for another purpose for example for an ongoing litigation.

Sharing and transmitting personal data

FTS will NEVER sell, rent or share any of the client’s data to any third party, except where agreed with you otherwise.

Your personal data may be transferred to third parties as follows:

  • HMRC for the purpose of meeting the compliance requirements, e.g. filing tax returns, Payroll and VAT returns.

  • Companies House for the purpose of statutory filing

  • Your payroll pension provider if you asked us to do that

  • To and from any of your online accounting systems such as Xero, Quickbooks, Kashflow, Waves etc.

  • Mortgage companies and landlord reference check agencies but only if you asked us to do that.

  • Any other accountancy practice but only if you asked us to do that.

  • Our accounts production and tax returns software .

How we communicate with you

FTS may contact you using your telephone numbers, email addresses or addresses provided by you when agreeing the services initially.

We may occasionally send text messages to your mobile phones, only if agreed by you. This will only be in relation to services agreed with you. These texts will not contain your personal details and will not be used for marketing purposes.

We may also sometimes use your personal information to send you relevant information about a third party that we think you may be interested in. However we will never send your details to any third party without your permission.

Security of Data

FTS is committed to make sure that your personal information is secure all the times. We have put in place various physical, electronic and managerial procedures to protect and secure your information. 

Right of access to data about you

GDPR provides you with the legal right to access your personal data that is held by FTS.  It also allows you to check the lawfulness of any data processing, to ask for incorrect data to be corrected, and for data about you to be erased (within any legal or regulatory limits).
 

You can make an Subject Access Request (SAR)  to our data protection officer.  FTS will make a copy of the data available within one month of receipt of the SAR.

Subject Access Requests should be sent in writing to:

Sairah Nuzhat, Director, Fast Tax Services Ltd.,
65 St Helier Avenue
Morden

SM4 6HY

 

Use of cookies

Cookies are tiny pieces of software that are installed on a computer or mobile device when an individual visits a website.

Windows Explorer, will usually store these files in a folder called ‘cookies’.

Cookies allow websites to recognise that a user on an individual computer has previously visited the site. The cookies save some information about that user for when they access the site again in the future.

By using and browsing the FTS website, you consent to cookies being used in accordance with our policy. If you do not consent, you must turn off cookies or refrain from using the site.

Most browsers allow you to turn off cookies. To do this, look at the ‘help’ menu on your browser. Switching off cookies may restrict your use of the website.

 

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ we recommend you to use read privacy statements on the other websites you visit as we are not responsible for the privacy policies of the other websites.

Transferring your information outside of Europe

As part of the services provided by us, the information which you sent to us may be transferred to countries outside the European Union. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

Website recording

We may also collect data by our web site through recording service to record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. Data collected by website recording is for FTS use only and is used to improve our website usability and is stored and used for aggregated and statistical analysis.

Changes to our privacy policy

We review our GDPR privacy policy on regular basis and update our website with the changes. However all “material” changes are also communicated to our clients directly.

How to contact us

If you have any queries on this privacy policy or about any of the information we hold about you, please contact us:

By email to:

info@fastaxservices.co.uk

By post to:

Sairah Nuzhat, Director, Fast Tax Services Ltd,
65 St Helier Avenue, Morden, Surrey, SM4 6HY

 

Glossary of Terms

Personal Data

Personal data refers to any information that can be used to identify an individual. This may include (but is not limited to):

  • Names and contact information, for example emails, addresses and telephone numbers

  • National Insurance Numbers

  • Employment history

  • Personal tax reference number

  • Payroll and accounting data

Sensitive Personal Data

Sensitive personal data may include:

  • Convictions

  • Biometric data such as the photo in an electronic passport

Data Controller

For the General Data Protection Regulation (GDPR), the term ‘data controller’ means a person or organisation that determines what data is required and controls how this data is processed.

In this instance, the data controller is Fast Tax Services Ltd, 65 St Helier Avenue, Morden, Surrey, SM4 6HY. The data protection officer is Sairah Nuzhat, Director who can be contacted on info@fastaxservices.co.uk or by calling 0203 581 6420.

Data Processor

For GDPR, the term ‘data processor’ means a person or organisation which processes personal data for the data controller. In the case of Fast Tax Services Ltd, this is likely to include HMRC and Companies House.

Data Processing

Data processing is any operation performed upon personal data which may include collecting, recording, transmitting, storing, altering, using, disclosing, disseminating, erasing and destruction.

Subject Access Request (SAR)

A subject access request is your legal right to request a copy of information about you held by the data controller. You can also ask the data controller to make any corrections or even to erase the data within the legal and regulatory boundaries.

Website Terms

  • Cookies – Cookies are text files or programs that a website may place on your computer to keep track of the activities. Usually you can disable cookies if you want to, however this may restrict website’s ability to function properly.

  • Analytics – Some websites like Google Analytics use analytics to store information about visitors accessing the web. For example they may collect information about you, the pages you visit, how long for, and so on.

  • IP Addresses – An IP address is a unique numerical address that can identify your computer or connection on the Internet.